By outcome · Align internally

Create a shared source of truth for customer needs so departments make decisions together.

01

Break down silos

Unify feedback from across departments into one consistent view.

02

Create shared priorities

Ensure everyone understands what matters most and why.

03

Reduce internal debate

Replace opinion-driven discussions with customer-backed evidence.

How it works

How UserVoice turns input into insight

01

AI Idea Insights

Automatically summarize and surface the most important ideas across all feedback.

02

Indexing

UserVoice helps rank ideas by real customer impact, revenue, demand, and more.

03

Theme Detection

Detect emerging patterns and recurring themes across customer submissions. Together these patterns form the voice of the customer.

04

Segments

Analyze feedback by customer type, plan, or account to understand demand. Large organizations extend this with enterprise feedback management.

05

Data Enrichment

Attach user, account, and revenue data to every idea automatically.

06

Data Integration

Capture feedback from your portal, widget, Slack and customer-facing teams in one centralized system.

Integrations

UserVoice works out-of-the-box with what you already use

Fullstory integration logo
Salesforce integration logo
Slack integration logo
Zendesk integration logo
Azure DevOps integration logo
Jira integration logo
Gainsight integration logo
Microsoft Teams integration logo

Get clear on what matters

Turn scattered user data into meaningful customer intelligence, guiding smarter decisions and creating a better product.

Book a demo