Don’t waste time cobbling together point solutions when you can get a single platform that gives you all the tools to listen, analyze and close the loop with customer bases and internal teams of any size.
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Get feedback from customers without ever sending a survey, logging an email, or combing through message boards. From setting up new sources to tapping into existing ones, UserVoice gives you the most complete view of what customers think of your product.
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Your sales, support & success teams are going to love the ability to share important feedback with your product team without ever leaving their inbox, helpdesk, or CRM. You’re going to love not only the insights on your highest value customers but also the ability to close the loop with single click. Neither of you are going to miss the monthly feedback meetings or forwarded email chains.
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All your feedback in one place is just the beginning. Understand the top opportunities for improvement across your customer base or for specific key segments and how all of that is changing over time.
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Whether you want to share insights, get beta feedback, or drive awareness of new features we give you a variety of communication options that make it easy to keep customers, engineers and customer-facing teams in the loop.
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“We’ll mine UserVoice for the top feedback items that we think are going to help us accomplish our strategic goals. So we use it both to inform planning and to help create the right items to execute a plan.”
“UserVoice has saved us hundreds of person-hours by better managing our feedback and helping us make strategic product decisions.”
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“The big thing that was missing from feedback that we would get from surveys is priority. The biggest thing that UserVoice gives us is prioritization. UserVoice allows us to understand what customers really care about.”
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“UserVoice is a clear voice of customer truth when putting together our roadmap. It helps us stay on the right track.”
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“Using UserVoice we’ve been able to shape our product roadmap based on feedback and are able to make sure that we aren’t wasting developer resources.”
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“By actively using UserVoice, we’ve been able to look at trends and gain insights for our roadmaps and show our customers we’re listening.”
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“We have limited resources so it’s important that we are trying to do the things that will be most impactful within a given timeframe to meet company expectations.”
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Easily gather, track, and quantify product feedback to prioritize your product roadmap
Champion the customer with an efficient customer feedback process for your product team
Ready to build swoon-worthy products?
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