UserVoice captures feedback wherever it happens, uses AI to understand it, and keeps every signal tied to the customer and revenue behind it.
Customer signal workspace12 accounts mention the same blocker across sales, support, and the feedback portal.
Give customers a clear place to share ideas. Let customer-facing teams capture feedback from the conversations they already have. Import existing data without starting over.
UserVoice brings feedback together with account context. AI detects patterns, summarizes ideas, and helps teams ask better questions. Revenue, urgency, importance, and relevance make the signal easier to defend.
Prioritize the ideas that matter, connect them to delivery, and keep internal teams and customers informed. The loop closes when people can see what is being considered, what is planned, and what shipped.
UserVoice helps us turn customer feedback into shared intelligence across the business. As more teams engage, we get stronger insights, better analytics, and real momentum toward embedding the customer voice into our decision-making.
Ariana Newton
We can quickly surface a complete, data-backed view of every client interaction—questions, feedback, and responses—and turn that into clear insights for renewals. It shows customers we’re listening and acting on what they tell us.
Kathryn Doebler
There are a lot of problems to solve out there, and spending time on something that isn’t the most impactful for our users is heartbreaking. UserVoice challenges me to look at the overall picture of the struggles that our customers as a whole.
Megan Fangmeyer
UserVoice is a customer intelligence platform that helps teams capture feedback from multiple sources, analyze and enrich it with customer and account context, and take action while keeping customers informed.
UserVoice connects customer feedback to account and CRM context so teams can evaluate demand by factors such as customer segment, account value, urgency, importance, and relevance instead of relying on raw vote totals alone.
The UserVoice AI Agent helps teams ask questions about their feedback, summarize ideas, and analyze incoming customer signals inside the UserVoice experience. Final capabilities depend on the product package and current release.
UserVoice MCP connects Claude, ChatGPT, Codex and other MCP-compatible assistants to your UserVoice data. Each person signs in with their own UserVoice admin login, and the assistant can only see and change what that account can, so teams can use customer intelligence in their AI workflows with the evidence still connected to its source.
MCP is designed for AI assistants to access context through a standard protocol. The Admin API gives developers programmatic access for client applications, custom integrations, and structured data workflows.
Teams can move ideas through clear statuses, share roadmap context, communicate updates, and notify supporters when progress is made or a request ships.
See how UserVoice can connect feedback, customer context, product decisions, and customer communication in one operating loop.
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