UserVoice unifies fragmented customer signals into revenue-weighted insights so you can move forward with confidence.
B2B S&T Company
Know which customer problems correlate with larger ACV deals, faster expansion, and higher NRR.
Surface the signals that appear 6-12 months before a customer churns across several channels.
Differentiate between "nice to have" noise and "market-shifting demand" before competitors act.
Give sales, marketing, customer support, and product a shared reality of what customers actually want.
UserVoice connects to the tools already in your stack: Salesforce, Gong, Zendesk, Gainsight, Jira, Azure DevOps, Slack, and more. Every signal, one place. No manual synthesis.
UserVoice gives every function the same revenue-weighted view so priorities stop changing.
Spot emerging themes and customer needs early with data-driven intelligence.
We're certified and follow rigorous and independently-audited security controls to keep your data safe and protected.
We handle all personal data with strict privacy standards to ensure your information remains secure, wherever you're located.
We build with accessibility in mind so everyone can submit feedback with not only a secure interface but an usable one.
UserVoice gives you the signal you need and gives sales, customer support, and product the role-specific views that make them better at their jobs.
Talk to an Expert
Turn scattered user data into meaningful customer intelligence, guiding smarter decisions and creating a better product.
Talk to an Expert
UserVoice is a customer intelligence platform that centralizes feedback from support tickets, NPS, sales calls, and product portals, then uses AI to surface revenue-weighted insights for product, customer success, and revenue teams.
A customer intelligence platform aggregates signals from across the customer relationship and connects them to business outcomes like retention, expansion, and churn risk. Unlike a feedback board that tallies votes, it weights signals by revenue impact and surfaces patterns automatically.
Product teams get a revenue-weighted view of customer demand for roadmap decisions; CS teams surface early churn signals; revenue leaders get customer-backed evidence for board and forecast conversations.
UserVoice integrates with Salesforce, Zendesk, Gainsight, Gong, Slack, Jira, and Azure DevOps, automatically enriching every piece of feedback with the account, ARR, and contract data it came from.
Canny and Productboard are PM-focused tools built for feedback collection and roadmap planning without revenue weighting; Enterpret is an analytics layer for support teams. UserVoice combines structured feedback collection, AI-powered theme detection, and revenue weighting in one platform for product, CS, and revenue teams.
Yes. UserVoice is SOC 2 Type 2 certified and GDPR compliant, and builds to WCAG accessibility standards, so security and compliance teams can approve it with confidence.
