Our customers are shipping sooner and delighting users by incorporating UserVoice into their software development process.
“We’ll mine UserVoice for the top feedback items that we think are going to help us accomplish our strategic goals. So we use it both to inform planning and to help create the right items to execute a plan.”
Vice President of Product
“UserVoice is a clear voice of customer truth when putting together our roadmap. It helps us stay on the right track.”
“An hour of customer research can save us 10 hours of engineering time. We’re not building things focused purely on our own assumptions, but we really push for customer validation, so that we make sure anything we build is something that customers actually need and solving an actual problem.”
“The big thing that was missing from feedback that we would get from surveys is priority. The biggest thing that UserVoice gives us is prioritization. UserVoice allows us to understand what customers really care about.”