Our customers are shipping sooner and delighting users by incorporating UserVoice into their software development process.
“We’ll mine UserVoice for the top feedback items that we think are going to help us accomplish our strategic goals. So we use it both to inform planning and to help create the right items to execute a plan.”
Brandon Terry Vice President of Product
"UserVoice is a clear voice of customer truth when putting together our roadmap. It helps us stay on the right track."
Nathalie Jard, Senior Product Owner | Gsoft
“Before UserVoice, there wasn't a great way to quantify customer requests and understand more of the ‘why’ behind these asks.”
"An hour of customer research can save us 10 hours of engineering time. We’re not building things focused purely on our own assumptions, but we really push for customer validation, so that we make sure anything we build is something that customers actually need and solving an actual problem."
Tom Dunn, Customer Development and UX Researcher | Buffer