The customer feedback platform for product teams who want to turn tension into trust

UserVoice takes scattered customer requests and turns them into visible progress so your customers feel seen, heard, and prioritized.
Trusted by top product and product ops teams around the globe
Rebuild Customer Trust

Make it obvious you listened

Customers finally feel heard when feedback turns into visible action.
Web Portal

Web Portal

Customers can drop feedback directly to your team, and subscribe to feedback to stay in the loop.

Web Portal

Public statuses

It's loud and clear where a customer's idea stands

Increase Internal Transparency

Give every team the same source of truth

Customer success, support, and product teams get on the same page with a unified ideas hub.
Web Portal

Feedback Capture Chrome Extension

Capture feedback wherever your team is working, without hopping between tools to share

Web Portal

Team Chat

Collaborate real-time, right where the feedback is given

Build From Customer Feedback

Prioritize with evidence

You build more things customers want by connecting requests to releases.
Web Portal

Data Enrichment

Contextualize feedback with customer data so you can see the impact of ideas

Web Portal

AI Impact Reports and Idea Summaries

Quickly identify pressing problems and suggested solutions across feedback

Trusted expertise that supports lasting adoption

You'll never go it alone with UserVoice.

From the get-go, you'll have a dedicated CSM and ongoing support from our world-class Technical Success team members. They'll help you get set up, migrate feedback, and run trainings so you can move forward with confidence. They'll also stick around afterwards, so you have access to 20 years of experience running customer feedback programs whenever you need it.

Web Portal

Why teams choose UserVoice (instead of other tools) to capture customer feedback

*from real customers

With other tools

Complex, unintuitive experience for customers.
No centralized feedback location. Everyone ends up hunting through spreadsheets.
No feedback attribution, so you are making decisions about feedback blind.
A product lifecycle-first platform not focused enough on customer ideation.
Per-user licensing model that gets expensive, fast.

With other tools

Simple feedback capture at every touchpoint.
One searchable, organized ideas list. Nobody needs a spreadsheet anymore.
Automatic attribution and data enrichment, so you know exactly who's asking and size of impact.
An ideation-first platform that emphasizes dialogue with the customer to build trust.
Contributor-based licensing, so you can scale without adding cost.
Connect your stack

Leverage tools you're already working in

Fast-track your way to customer trust by pulling feedback and data from the tools you're already using.
Connect your stack

Leverage tools you're already working in

Fast-track your way to customer trust by pulling feedback and data from the tools you're already using.