You focus on adapting to your customers’ needs. We’ll adapt to yours.
With options to start with a 30-day trial based on your team.
Starting at $16,000 per year
Packages depend on your team's monthly feedback volume and the integrations you connect with Uservoice.
You'll never be charged by seat, meaning anyone in your organization can get the insights they need when they need it.
Included in all plans
Centralized customer feedback portal
Easy feedback capture tools
Internal and external communications suite
Quantitative enhancement of feedback data
Rich taxonomy options
Advanced filtering and sorting
Customer segmentation
Top tier security and compliance
Expert onboarding assistance
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Your questions, our answers
Will Uservoice actually help rebuild trust with our customers?
Yes, because it helps you close the loop consistently. In fact, users who participate in feedback programs are 20% more likely to become promoters. Uservoice makes it easy to invite input, show progress, and respond directly. Customers see their request was received, considered, and acted on, which reduces their "black hole" perception and improves NPS. Teams sometimes pair this with simple SLAs so trust-building is predictable.
Will my product team actually use Uservoice?
Yes. Uservoice prevents feedback from becoming just noise. It de-duplicates ideas, aggregates feedback, and automatically pulls customer data that lets PMs segment and weigh an idea's impact. Plus,
How long does onboarding take?
Most teams launch in 4-6 weeks. Technical setup takes about 1-2 weeks. The following weeks focus on getting the team set up for success and acclimated to UserVoice. We'll create a success plan, build Uservoice into your current product management flow, and train your people.
Onboarding is guided by a dedicated CSM and backed by 20 years of experience helping teams build feedback programs that build customer trust. Professional services are also available to help you set up a successful feedback program.
I want to migrate customer feedback from our old platform. Do you help with that?
Yes. We provide bulk import via CSV/API. For more complex cases, our Technical Success team can handle the heavy lifting so you don’t have to. Plus, your team will have the support of our team - from setup, onboarding, and beyond - to ensure your customer feedback program is a success.
Do you offer a trial?
Yes, free trials are available. Book a demo and we’ll set you up with a workspace so your team can try Uservoice hands-on for 30 days.
What support is available after onboarding?
You’ll continue working with the CSM who onboarded you, backed by our Technical Success team. We provide ongoing support for troubleshooting and bug escalation. The team also helps with data imports, integrations, and training. You'll receive Tier 1 support focused on helping you strengthen customer trust.
Get clear on what matters.
Turn scattered user data into meaningful customer intelligence, guiding smarter decisions and creating a better product.
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