Value for the whole organization
We bring value to the whole organization by increasing the ROI of your development investment, streamlining workflows between teams, and providing visibility to stakeholders.
Solutions
Results-driven product management
Impress your customers and inspire your team while driving product growth
UserVoice enables enterprise businesses to stay in tune with customer needs, make informed product decisions, and deliver solutions to real problems.
Forecast product impact with better accuracy
Give your product team the tools they need to truly make an impact with your target segment. Forecast the value of a potential feature to ensure efficient use of development resources and maximize product development ROI.
Improve customer metrics
It’s generally true that retaining customers less costly than acquiring them so it’s crucial to manage and mitigate churn. UserVoice is the only solution that can help you identify product features that precisely address the needs of specific customer segments, like detractors.
Align stakeholders to product strategy
Enable your product team to present not just a roadmap but also the data to justify WHY and how it aligns with business goals. With increased transparency to how decisions were made and solid data to back it up, your team can appease disputes and improve relationships with both internal and external stakeholders.
Drive productivity across the company
Enable your product team to drive efficiencies across customer-facing teams, including Support, Customer Success, and Sales, by automating product feedback processes and improving internal communication channels.
Customer success stories
“We’ll mine UserVoice for the top feedback items that we think are going to help us accomplish our strategic goals. So we use it both to inform planning and to help create the right items to execute a plan.”
“UserVoice has saved us hundreds of person-hours by better managing our feedback and helping us make strategic product decisions.”
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Matt Douglass Co-Founder & SVP, Customer Experience
“The big thing that was missing from feedback that we would get from surveys is priority. The biggest thing that UserVoice gives us is prioritization. UserVoice allows us to understand what customers really care about.”
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Mark Silvey Engineering Manager