UserVoice is Section 508 Compliant
UserVoice is section 508 compliant & WCAG2 AAA compliant. This means we‘ve built UserVoice to modern standards to ensure that UserVoice sites are as accessible as possible to those using screen readers or other accessibility technology.
UserVoice is Safe Harbor Compliant
Our datacenters are all in the United States (Dallas, TX) but we‘re self-certified Safe Harbor compliant. That means all of our friends in the EU won‘t run afoul of EU privacy protection laws by using UserVoice. Don‘t believe us? Check out our record with the US Department of Commerce.
UserVoice is PCI DSS Compliant
UserVoice doesn‘t store credit card information in our database (all credit card data is stored securely in our payment gateway, Braintree, which is also PCI compliant), but credit card information does transit through our system so we‘ve verified as Payment Card Industry Data Security Standard (PCI DSS) compliant. This compliance is handled by SecurityMetrics and includes a self-questionnaire and quarterly security scan (last scan June 15, 2015) of our servers (details scan results).
UserVoice is able to be used by U.S. Government entities
We’ve worked with the GSA to amend our standard Terms of Service to comply with restrictions specific to United States federal laws and regulations. The complete details of this amendment can be found here: Amendment to UserVoice Terms of Service.