Security & Compliance

UserVoice is Committed to Accessibility

UserVoice is committed to a course of accessibility compliance and transparency, and works with independent 3rd-party consultants to assess our products for compliance with the Level A and AA Success Criteria in WCAG (Web Content Accessibility Guidelines) 2.0.

View our accessibility reports

UserVoice is PCI DSS Compliant

UserVoice does not store credit card information in our database. All credit card data is stored securely in our payment gateway, Braintree, which is also PCI compliant. UserVoice has been verified as Payment Card Industry Data Security Standard (PCI DSS) compliant. This compliance is handled by SecurityMetrics and includes a self-questionnaire and quarterly security scan (last scan September 4, 2017) of our servers.

Safe Harbor

UserVoice is able to be used by U.S. Government entities

We’ve worked with the GSA to amend our standard Terms of Service to comply with restrictions specific to United States federal laws and regulations. The complete details of this amendment can be found here: Amendment to UserVoice Terms of Service.