How the fastest growing healthcare platform keeps a pulse on customer feedback

Practice Fusion is the fastest-growing healthcare platform in the US with over 112,000 monthly active users in the medical profession serving 75 million patients. With their user base ranging from physicians, practitioners, nurses, and billers, their product must excel in a variety of areas depending on the needs of its users.

Download the case study to learn how Practice Fusion’s product team uses UserVoice to:

  • Prioritize their roadmap and incorporate customer-driven feature requests
  • Complete the feedback loop with their customers
  • Save hundreds of hours in the management of customer feedback

"UserVoice helps us decide what to build and how to build it to best meet our customers‘ complex needs."

Matt Douglass Co-founder and SVP Customer Experience

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