UserVoice Updates

2 min read

Get customer voices out of the stands and onto the field with UserVoice and Microsoft Teams

We’ve said it before, and we’ll say it again: committing to customer-centricity means making it an organization-wide effort. Today, we’re making it easier for organizations to live up to that commitment with our new integration for Microsoft Teams. This is the latest in a series of releases focused on bringing the power of UserVoice to the internal communication tools that our customers are already using.Let’s take a closer look at how you can use our latest integration to make customer-centricity a team sport.

Put customer needs front and center

Create a dedicated place in Teams to stream your UserVoice feedback.

UserVoice’s new integration for Microsoft Teams brings customer feedback closer to where your team’s communication is happening. It fosters an organization-wide awareness and understanding of customer needs, and encourages your whole team to develop deep customer empathy.

Stay informed

Never miss an opportunity to act on or update an idea and wow your customers. Get real-time updates on your UserVoice product feedback right within Microsoft Teams.

Eliminate the “feedback black hole”

Don’t leave internal teams in the dark! Automatically push updates on the status of UserVoice feedback into Teams so customer-facing teams are kept in the loop as you make decisions and act on customer feedback.

Get started with UserVoice and Microsoft Teams today

Ready to increase your organization’s understanding of customer needs? Connecting UserVoice and Microsoft Teams takes a few minutes. Get started by following the set up instructions from Microsoft AppSource here.We’re looking forward to hearing from you about how your team leverages our latest integration, and as always, we’re eager to hear any suggestions you have for improvements.

Matt Young