Trusted by thousands

More than 160,000 organizations in 170 countries use UserVoice. They include large and small companies alike, from Microsoft to Kabam, to HootSuite and more.

Check out how UserVoice helps our customers deliver amazing customer support, and learn more about how we at UserVoice put our platform through the paces every day.

 

These are just some of their stories…

PicCollage

User Love: How a Top 10 iOS and Android App Gets Great Reviews while Cutting Support Requests by 49% with In-App Support

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FullContact

Getting Up Close and Personal: How FullContact Increased Customer Interaction by 710%

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Cirruspath

How a Top Salesforce.com AppExchange Company Implements Over 40% of User Forum Requests

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Kaboom

Go Big or Go Home: How One Online Gaming Company Is Scoring New Ideas and Racking Up 100s of 1,000s of Supporters

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SwiftKey

Swiftkey creates an open, collaborative environment to get feedback from customers and build better products

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Noom

UserVoice helps Noom Wellness Intelligence centralize customer support and reduce requests by 8% with Instant Answers

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Blackbaud

With UserVoice feedback tools, Blackbaud creates 1-to-1 connections with users, surfacing their top needs and prioritizing its product roadmap

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IS Decisions

Build it and they will come: How IS Decisions Moves Beyond Social Media to Create an Invested User Base

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…but they're not the only ones.

  • Zynga
  • HipChat
  • Microsoft
  • Bitly
  • Meetup
  • Zillow
  • HootSuite
  • Sephora

“The main reason we’re so loyal to UserVoice is support—both from a product and a customer perspective. The Knowledge Base allows for our users to self-service and for us to streamline responses to tickets. And if ever we have a question, their lightening fast support team is there to help either with their own knowledge base article or with a friendly, personalized response.”

- Julia Wilson, Head of Community, Bitly

“What’s really awesome about UserVoice, is that it allows real customers to actively participate in making our product better. Instead of spending time managing a tool or analyzing feedback, I can do what I love to do and that’s listen directly to what customers have to say.”

- Susan Palmer, Bing Ads

Something for everyone

Everyone in your company can benefit from a direct & better line of communication with your users

Support Managers

Ensure quality experiences. Learn how our support manager uses UserVoice to empower his teams to keep customers happy.

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Community Managers

Create meaningful connections. Find out how UserVoice gives our community manager greater control to collect feedback and manage the ideas they care about most.

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Product Managers

Build better products. Our product manager shows you how UserVoice helps her collect feedback and understand users’ needs to drive better product decisions.

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