Net Promoter Score

Identify the promoters and detractors of your product

Net promoter scores provide another layer of customer data, giving you more ways to analyze feedback.

Monitor indicators for churn

Monitor NPS pre- and post-release for a deeper level of understanding behind customer loyalty and measure the impact of new features.

Monitor indicators for churn
Segment NPS data by customer traits

Segment NPS data by customer traits

Get a comprehensive understanding of customer satisfaction with NPS reporting that can be segmented by plan type, current activity, new vs. existing customers, and role type.

Measure product impact on customer retention

Based on your business objectives, target features that can help you reduce churn. Have more context around each product idea to see how many supporters are currently promoters or detractors.

Measure product impact on customer retention
Beat survey response rates with NPS in-app

Beat survey response rates with NPS in-app

Get higher response rates when you deploy an NPS survey through the UserVoice in-app widget.