Monitor indicators for churn
Monitor NPS pre- and post-release for a deeper level of understanding behind customer loyalty and measure the impact of new features.
Segment NPS data by customer traits
Get a comprehensive understanding of customer satisfaction with NPS reporting that can be segmented by plan type, current activity, new vs. existing customers, and role type.
Measure product impact on customer retention
Based on your business objectives, target features that can help you reduce churn. Have more context around each product idea to see how many supporters are currently promoters or detractors.
Beat survey response rates with NPS in-app
Get higher response rates when you deploy an NPS survey through the UserVoice in-app widget.