Customer feedback analysis made easy
UserVoice combines qualitative feedback with quantitative customer data, enabling you to manipulate and segment your feedback data like you would any other data. Filter suggestions by the categories that are important to your business, including:
- Custom labels
- Customer activity
- Satisfaction metrics
- Trend analysis
- Lifetime value
…plus create your own custom categories.
Data specifically for the Enterprise
UserVoice is the only solution that enables you to see feedback by accounts, not just individual users. We know that B2B companies prioritize their customers on an account basis, so we make it easy for you to see all of your feedback data by both individual users and accounts.
Flexible to your business needs
Need to add more segments or go deeper with the data? Import customer data from other systems to append to existing feedback or export the data to your current business intelligence system for further analysis.