What you just saw was our [WIDGET_EXPERIENCE] widget with Instant Answers being used by [COMPANY_NAME].

Did you know that 72% of people prefer to answer their own questions? This widget helps them do just that (up to 50% of the time) by auto-suggesting solutions from other users or the company knowledgebase as they type their message. Learn more

Powered by UserVoice

Thousands of web & mobile apps, including the one you were just using, utilize UserVoice to communicate with and understand their users.

With the UserVoice widget, you can:

  • Let users submit feedback and support requests without ever leaving your site or signing into another system
  • Help users instantly and reduce requests up to 40% with Instant Answers
  • Pass user data to tickets so you can route them to the right people, respond faster, and reduce the back and forth between agents and users
  • Increase user engagement by allowing users to see, comment, and vote for the ideas they care about right from the widget
  • Customize the content to make sure users see your brand, not ours
  • Capture email addresses, follow up on feedback, and double your clickthrough and open rates. Users open status updates 2x more than newsletters.

Embed in your site, or mobile app (iPhone, iPad or Android), with just a few lines of code:

var uvOptions = {};
(function() {
  var uv = document.createElement('script'); uv.type = 'text/javascript'; uv.async = true;
  uv.src = ('https:' == document.location.protocol ? 'https://' : 'http://') + 'widget.uservoice.com/YOURSPECIALKEY.js';
  var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(uv, s);

Learn more about embedding

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But don't take our word for it…

“The main reason we’re so loyal to UserVoice is support—both from a product and a customer perspective. The Knowledge Base allows for our users to self-service and for us to streamline responses to tickets. And if ever we have a question, their lightening fast support team is there to help either with their own knowledge base article or with a friendly, personalized response.”

- Julia Wilson, Head of Community, Bitly

“What’s really awesome about UserVoice, is that it allows real customers to actively participate in making our product better. Instead of spending time managing a tool or analyzing feedback, I can do what I love to do and that’s listen directly to what customers have to say.”

- Susan Palmer, Bing Ads


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