Plans and pricing to scale with your business. Find the one that’s right for you.

Basic

$499/mo

The entry-level toolset for small product management teams

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Premium

$999/mo

Advanced capabilities designed for growing teams and multiple products

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Enterprise

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sales team

The preferred choice of enterprise product owners

Data-Driven Product Decisions Have Never Been Easier

  • Collect meaningful user feedback
  • Prioritize your roadmap using in-depth analytics
  • Ensure successful product launches

Launching your first beta or bringing a new product to market? Try our Launch Program.

UserVoice Pricing Basic Premium Enterprise
Billed Annually $499/mo $999/mo Custom
Setup Cost $0 $0 Custom
Products 1 3 3+
Admins 3 10 10+
End Users 10,000 25,000 25,000+
Feedback Prioritization
SmartVote Implement single-question surveys to test and prioritize product ideas
User Traits Identify users and pass along traits for more contextual insights when drilling into customer feedback
Idea Labels Manage and organize internal workflows by labeling suggestions
Idea Categories Organize similar ideas into your own categories
Supporter Communication
Idea Status Messages Update your users to let them know the status of their ideas
Private Subscriber Updates Send private email blasts to subscribers of an idea
Reporting & Analytics
Suite of Standard Reports Reporting dashboard and analytics for insights into your users, suggested ideas, and more
Activity Digest Emails Get a summary of recent activity straight to your inbox
Advanced Trend Reports Determine the urgency around ideas with visual reports
Feedback Collection
Stand-Alone Portal Provide a central destination for users to share ideas and feedback
In-App Widget Collect feedback from users while they're experiencing your product, straight from your application
UserVoice for Mobile Let users submit ideas and feedback without ever leaving your iOS or Android apps (Mobile SDK)
Platform Management
Custom Look & Feel
Idea & Comment Moderation
Personalized Views and Notifications
Custom Terms of Service
Multi-Language Support
Private Forums Create private forums only accessible to users you authenticate
Identity Management
SSO via Encrypted Tokens Learn more
SSO via SAML Learn more
SSO via Active Directory Learn more
Data Management
Data Import
Data Export
Usage Limits (per month)
API Calls 40,000 100,000 100,000+
Widget Impressions 2,000,000 5,000,000 5,000,000+
Portal Pageviews 40,000 100,000 100,000+

Standard

$15/mo

per agent

Core tools for small but growing teams

Enhanced

$45/mo

per agent

Advanced tools and higher levels of control for larger teams

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Professional

$85/mo

per agent

Complete communication, content, and design control

UserVoice Helpdesk Pricing Standard Enhanced Pro
Billed Monthly $20/agent$55/agent$95/agent
Billed Annually $15/agent$45/agent$85/agent
Knowledge Base
Instant Answers™ Answer up to 40% of requests before users even submit a ticket
Canned Responses Save answers to common questions so you can quickly respond to users and close tickets
Image Uploads Images for your knowledge base articles are hosted directly within UserVoice. No 3rd party image hosting service required.
Support Tickets
Inspector™ Save 1.5 minutes on every support ticket–quickly identify and help users without searching for data
Custom Rules Get tickets to the right people or teams right away
Custom Field Save time and route high value requests to ther right people or teams by attaching important account info to every ticket
Saved Searches Save your custom ticket searches so you can easily access them whenever you need
Support queues Assign tickets to groups instead of individuals
Reporting & Analytics
Full Suite of Reports Reporting dashboard and analytics for insights into your tickets, users, and more
Activity Digest Emails Get a summary of recent activity straight to your inbox
Platform Management
Integration with Developer Tools
Idea & Comment Moderation
Multi-Language Support
Custom Look & Feel
Custom Terms of Service
Identity Management
SSO via Encrypted Tokens Learn more
SSO via SAML Learn more
SSO via Active Directory Learn more
Data Management
Data Import
Data Export
Usage Limits (per month)
API Calls 50,000 50,000 50,000
Widget Impressions 5,000,000 5,000,000 5,000,000
Portal Pageviews 100,000 100,000 100,000

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