Virtual Line now supports integration with UserVoice to bring to you the best of both worlds in our new app / service.
With multiple contact channels such as hotlines, email address, website forms and social media, companies can really benefit from a solution that makes tracking customer feedback and leads much easier.
With this new enquiry app that integrates voice communication with the help desk system, you can now automatically convert customer calls into actionable tickets. Staff no longer need to manually key in detailed information on a spreadsheet because these tickets all get consolidated onto the same platform no matter which channel they came in through.
You will be pleasantly surprised at how easy it is to set it up in just a few clicks.
Available on all UserVoice plans.