Cirruspath exists because its customers willed it into being. Co-founder and CEO Ryan Huff was building custom apps for Salesforce users when he recognized demand for a product that integrated Salesforce with Gmail and Google Apps. From its genesis, the company has had a close relationship with its users. Huff developed Cirrus Insight and had over a thousand beta testers ready to give feedback before it launched.
Download the case study to read about how Cirruspath:
- Scaled their process to manage feedback and support as their customer base grew rapidly
- Built a single destination for all feedback from other channels
- Use feedback for continued iteration on product post-launch
“Our entire development pipeline from day one has sprung from feedback from users and what they want and need from us."Jason Hubbard VP of Marketing