Creating a remarkable customer experience at scale? Bing it on

Bing Ads is a pay-per-click advertising service that helps businesses reach the 159 million unique searchers on the Yahoo! Bing Network. As a new entrant to the search market, first with Bing in 2009 and later with Bing Ads in 2012, one might ask how Microsoft could chip away at Google’s then 65% market share. The answer - Bing it faster, better and more completely, and they will come. Today Bing accounts for over 30% of searches presenting Bing Ads with a compelling story for marketers.

Download the case study to read more about how Bing Ads was able to:

  • Develop a scalable way to engage customers and encourage product co-creation
  • Transform how teams work to realize new insights
  • Effectively close the communcation loop

“You can turn customers and employees into raving fans. They just need to know that their voice is being heard, and that what they think matters.”

Susan Palmer Strategy and Planning Program Manager

Read more case studies

Microsoft Visual Studio

How Microsoft Visual Studio prioritizes product requests from their massive customer base

Read Case Study
Practice Fusion

How the fastest growing healthcare platform keeps a pulse on customer feedback

Read Case Study

Buffer’s key to success: Scalable customer collaboration to build a winning product

Read Case Study