“UserVoice helps us decide what to build and how to build it to best meet our customers’ complex needs.”

Matt Douglass Co-founder and SVP Customer Experience
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Discover how UserVoice has helped over 100,000 companies find a better way to build and support their products. These are just some of their stories…


Swiftkey creates an open, collaborative environment to get feedback from customers and build better products

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IS Decisions

Build it and they will come: How IS Decisions Moves Beyond Social Media to Create an Invested User Base

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Getting Up Close and Personal: How FullContact Increased Customer Interaction by 710%

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Buffer’s Key to Success: Scalable Customer Collaboration to Build a Winning Product

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Practice Fusion

How the Fastest Growing Healthcare Platform Keeps a Pulse on Customer Feedback

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How a Top Salesforce.com AppExchange Company Implements Over 40% of User Forum Requests

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Microsoft Visual Studio

How Microsoft Visual Studio Prioritizes Product Requests From Their Massive Customer Base

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User Love: How a Top 10 iOS and Android App Gets Great Reviews while Cutting Support Requests by 49% with In-App Support

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“The main reason we’re so loyal to UserVoice is support—both from a product and a customer perspective. The Knowledge Base allows for our users to self-service and for us to streamline responses to tickets. And if ever we have a question, their lightening fast support team is there to help either with their own knowledge base article or with a friendly, personalized response.”

Julia Wilson Head of Community, Bitly

…but they're not the only ones.

“What’s really awesome about UserVoice, is that it allows real customers to actively participate in making our product better. Instead of spending time managing a tool or analyzing feedback, I can do what I love to do and that’s listen directly to what customers have to say.”

Susan Palmer Bing Ads