Richard White

CEO/Co-Founder

Richard White is Co-founder and CEO of UserVoice. During his time at the helm, starting in 2008, UserVoice has expanded from a small, virtual operation to a company with bi-coastal teams in San Francisco, CA and Raleigh, NC.

He speaks at conferences around the world on various topics, including entrepreneurship, UX design, and the critical importance of putting customers at the center of building products.

Richard has made notable contributions to the startup community through his involvement as an early member of both Founder’s Network and Young Entrepreneur Council (YEC).

Richard’s foundational expertise lies in UI design & UX and he holds a B.A. in Computer Science from North Carolina State University.

Connor Fee

Chief Operating Officer

Connor Fee leads the go-to-market and customer operations teams at UserVoice. Since joining UserVoice in early 2014, he has been instrumental in the focus of the company overseeing growth in both revenue and employees by more than 150%.

Prior to joining UserVoice, Connor spent five years at an enterprise data storage company, Nasuni, where he ran several sales and marketing teams. Before Nasuni, Connor co-founded Event Seek, an online service for discovering location-based events. Additionally, Connor worked at Bain & Company consulting for clients in the insurance, hospitality, defense, technology, and logistics industries.

Connor received his B.S. in Systems and Information Engineering from the University of Virginia.

Matt Young

Vice President of Engineering

Matt Young joined UserVoice in 2015, bringing his history of engineering team leadership in SaaS enterprise software. Previously, Matt was the VP of Engineering at Help.com and the CTO of Vodori, where he ran engineering disciplines and assisted in overall product and company growth.

Matt received his B.S. in Computer Science from Syracuse University and did graduate work in Computer Science at the University of North Carolina at Chapel Hill.

Alex Kohlhofer

Director of Product Management

Alex leads product management at UserVoice, where he amplifies his passion for creating products while building a platform that empowers others with better ways to do the same.

Before UserVoice, Alex worked as Technical Director and Producer at Electronic Arts, which had acquired a company he founded (Weewar Ltd). Alex was also Creative Director of the BAFTA Award-winning Soda Creative in London and has co-founded several successful companies in Europe and the US.

Alex graduated with a diploma in Communications Design from the University of Applied Sciences in Munich, Germany.

Bonnie Pecevich

Director of Marketing

Bonnie Pecevich joined UserVoice in 2015 and has risen to become Director of Marketing, responsible for crafting the strategy, messaging, and materials that bring the platform and its benefits to a wide range of potential customers. Before UserVoice, Bonnie worked as a Product Marketing Manager at API management platform Mashery, playing a key role in its revenue growth through its 2013 acquisition by Intel. She also has held positions at Yahoo and ProFlowers.

Bonnie holds an M.B.A. from Indiana University and a bachelor’s degree in Communications from Cornell University.

Jyot Bawa

Director of Business Operations

Jyot Bawa joined UserVoice in 2017 to launch the business operations team – the group that manages enablement operations for revenue departments and drives cross-departmental initiatives. Prior to UserVoice, Jyot worked at Bain & Company, where he led teams in strategy consulting engagements for global tech and telecom firms. Jyot also previously led operations at L.A. Gauge, a precision machining aerospace company, during a successful turnaround effort. He serves on the board of L.A. Gauge and various non-profits in the Bay Area.

Jyot holds an M.B.A. from Harvard Business School and bachelor’s degrees in Political Science and Industrial Engineering from the University of California, Berkeley.

Aaron Lapierre

Director of Customer Success

Aaron Lapierre joined UserVoice in 2017 as Director of Customer Success. He is responsible for ensuring our customers receive value and are advocated for at all levels within UserVoice.

Most recently, Aaron was VP of Customer Experience at DoubleDutch, an event marketing technology company. Aaron joined DoubleDutch as the first Customer Success Manager and grew the team into a global organization, covering Success, Professional Services, and Support. Aaron was responsible for designing and operating on the post-sales delivery experience. Prior to DoubleDutch, Aaron got his start in implementation at ELT, Inc., where he oversaw deployment of eLearning initiatives in compliance law training.

Aaron received his B.Sc. in Anatomy & Cell Biology from McGill University in Montreal, Canada.