Richard White

CEO/Co-Founder

Richard White is Co-founder and CEO of UserVoice. During his time at the helm, starting in 2008, UserVoice has expanded from a small, virtual operation to a company with bi-coastal teams in San Francisco, CA and Raleigh, NC.

He speaks at conferences around the world on various topics, including entrepreneurship, UX design, and the critical importance of putting customers at the center of building products.

Richard has made notable contributions to the startup community through his involvement as an early member of both Founder’s Network and Young Entrepreneur Council (YEC).

Richard’s foundational expertise lies in UI design & UX and he holds a B.A. in Computer Science from North Carolina State University.

Connor Fee

Chief Operating Officer

Connor Fee leads the go-to-market and customer operations teams at UserVoice. Since joining UserVoice in early 2014, he has been instrumental in the focus of the company overseeing growth in both revenue and employees by more than 150%.

Prior to joining UserVoice, Connor spent five years at an enterprise data storage company, Nasuni, where he ran several sales and marketing teams. Before Nasuni, Connor co-founded Event Seek, an online service for discovering location-based events. Additionally, Connor worked at Bain & Company consulting for clients in the insurance, hospitality, defense, technology, and logistics industries.

Connor received his B.S. in Systems and Information Engineering from the University of Virginia.

Matt Young

Vice President of Engineering

Matt Young joined UserVoice in 2015, bringing his history of engineering team leadership in SaaS enterprise software. Previously, Matt was the VP of Engineering at Help.com and the CTO of Vodori, where he ran engineering disciplines and assisted in overall product and company growth.

Matt received his B.S. in Computer Science from Syracuse University and did graduate work in Computer Science at the University of North Carolina at Chapel Hill.

Miki Cisic

Vice President of Sales

Miki joined UserVoice in 2017 and has since led the sales team to new heights. He’s responsible for setting the direction of the team and ensuring that it is set up for success. Before joining UserVoice, Miki began his career in sales in the AdWords program at Google. He also was an early employee at Meraki, where he led the company’s expansion into South America, and became the first sales hire at CB4 Analytics.

He holds a B.A. in Political Economy from UC Berkeley.

Jason Mueller

Vice President of Product

Jason Mueller leads the Product and Design teams at UserVoice. He is responsible for driving product strategy and creating systems to quickly validate product direction.

Prior to joining UserVoice, Jason led product at eatsa, a platform that delivers delightful brick and mortar consumer experiences. Before eatsa, Jason held various product roles at ClearSlide and Yelp. Early in his career, Jason co-founded MyFit, a venture-backed education analytics company that was later acquired by Naviance, Inc.

Jason studied Computer and Electrical Engineering, and Business Management at North Carolina State University before taking a leave of absence to start MyFit.

Bonnie Pecevich

Director of Marketing

Bonnie Pecevich joined UserVoice in 2015 and has risen to become Director of Marketing, responsible for crafting the strategy, messaging, and materials that bring the platform and its benefits to a wide range of potential customers. Before UserVoice, Bonnie worked as a Product Marketing Manager at API management platform Mashery, playing a key role in its revenue growth through its 2013 acquisition by Intel. She also has held positions at Yahoo and ProFlowers.

Bonnie holds an M.B.A. from Indiana University and a bachelor’s degree in Communications from Cornell University.

Aaron Lapierre

Director of Customer Success

Aaron Lapierre joined UserVoice in 2017 as Director of Customer Success. He is responsible for ensuring our customers receive value and are advocated for at all levels within UserVoice.

Most recently, Aaron was VP of Customer Experience at DoubleDutch, an event marketing technology company. Aaron joined DoubleDutch as the first Customer Success Manager and grew the team into a global organization, covering Success, Professional Services, and Support. Aaron was responsible for designing and operating on the post-sales delivery experience. Prior to DoubleDutch, Aaron got his start in implementation at ELT, Inc., where he oversaw deployment of eLearning initiatives in compliance law training.

Aaron received his B.Sc. in Anatomy & Cell Biology from McGill University in Montreal, Canada.

Joey Nelson

Director of Engineering Operations

Joey Nelson joined UserVoice in 2012 with a background in software engineering at small startups. As Director of Engineering Operations, he helps the Engineering team build reliable software, systems, and processes.

Joey graduated with honors from the School of Hard Knocks.