UserVoice: Leadership Team

Richard White

CEO/Co-Founder

Richard White is Co-founder and CEO of UserVoice. During his time at the helm, starting in 2008, UserVoice has expanded from a small, virtual operation to a company with bi-coastal teams in San Francisco, CA and Raleigh, NC.

He speaks at conferences around the world on various topics, including entrepreneurship, UX design, and the critical importance of putting customers at the center of building products.

Richard has made notable contributions to the startup community through his involvement as an early member of both Founder’s Network and Young Entrepreneur Council (YEC).

Richard’s foundational expertise lies in UI design & UX and he holds a B.A. in Computer Science from North Carolina State University.

Connor Fee

Chief Operating Officer

Connor Fee leads the go-to-market and customer operations teams at UserVoice. Since joining UserVoice in early 2014, he has been instrumental in the focus of the company overseeing growth in both revenue and employees by more than 150%.

Prior to joining UserVoice, Connor spent five years at an enterprise data storage company, Nasuni, where he ran several sales and marketing teams. Before Nasuni, Connor co-founded Event Seek, an online service for discovering location-based events. Additionally, Connor worked at Bain & Company consulting for clients in the insurance, hospitality, defense, technology, and logistics industries.

Connor received his B.S. in Systems and Information Engineering from the University of Virginia.

Matt Young

Vice President of Engineering

Matt Young joined UserVoice in 2015, bringing his history of engineering team leadership in SaaS enterprise software. Previously, Matt was the VP of Engineering at Help.com and the CTO of Vodori, where he ran engineering disciplines and assisted in overall product and company growth.

Matt received his B.S. in Computer Science from Syracuse University and did graduate work in Computer Science at the University of North Carolina at Chapel Hill.

Alex Kohlhofer

Director of Product Management

Alex leads product management at UserVoice, where he amplifies his passion for creating products while building a platform that empowers others with better ways to do the same.

Before UserVoice, Alex worked as Technical Director and Producer at Electronic Arts, which had acquired a company he founded (Weewar Ltd). Alex was also Creative Director of the BAFTA Award-winning Soda Creative in London and has co-founded several successful companies in Europe and the US.

Alex graduated with a diploma in Communications Design from the University of Applied Sciences in Munich, Germany.

Tristan Davis

Vice President of Success

Tristan manages the Success team at UserVoice. In this role he serves as a customer advocate and works within UserVoice to implement initiatives that drive customer retention, value delivered and loyalty.

Tristan joined UserVoice in 2016 after previously serving as Chief Customer & Product Officer of ZeeWise Inc, where he managed day-to-day operations delivering SaaS BI solutions to the Franchise Industry. Before ZeeWise, Tristan co-founded Event Seek, an online service for discovering location-based events. Additionally, Tristan worked for iMedia US where he managed digital marketing campaigns for customers such as American Express, FedEx, and Cirque Du Soleil.

Tristan received his B.A. in Media Design and Production from the University of Virginia.

Ben Ramsey

Vice President of Sales

As Vice President of Sales, Ben oversees overall coordination, management and leadership of sales initiatives for UserVoice. He is responsible for the development and execution of sales strategies, key account oversight, and the growth and success of the sales team.

Before joining UserVoice, Ben has focused on building and growing sales teams in start-up organizations, most recently leading sales for RJMetrics in Philadelphia. There he developed a data-driven sales process that helped the company achieve record growth and led to an eventual sale to Magento Commerce in 2016.