We have shared goals — we drive toward success and celebrate our wins together. On the flip side, no one is an island and we won’t tolerate failure as individuals or individual teams. We all pitch in if something is off-track, regardless of our role or team.
We embrace getting straight to the point. It saves time and helps us produce better outcomes. It’s never personal, but it is often direct and perhaps uncomfortably honest. No politics.
We don’t do things just because “that’s the way we’ve always done it”. We’re willing to revisit any past decision when confronted with new data or market realities.
Asking questions and testing others’ hypotheses only serves to strengthen them. A strong team knows when to change its opinion when presented with new data.
We measure ourselves by the outcomes we create, not by the amount of work that goes into them. Results not tasks.
AKA get shit done. Time is our most valuable resource and perfection takes too much of it. The window of opportunity is always closing; if we don’t do it, someone else will.
We optimize for a sustainable work pace. That doesn’t mean we don’t sprint / crunch when the situation requires it, but we don’t do that all the time.
We’re here to build something that we can be proud of; something that will change the way the world works and will stand the test of time. We love hearing people say “We use UserVoice and love it”, and we optimize for making that happen more and more.
This is hard work. A little irreverence goes a long way to lightening the load.
We create a culture where everyone is accountable. We’re expected to evaluate what the right thing is and to do that thing, even when no one is looking or specific instructions haven’t been given.
Cheap is pennywise but pound foolish. We want to avoid that mindset at all costs. At the same time, money is the lifeblood of any business. It enables us to hire great people, invest in our team and product, and we don’t exist without it — thus we conserve it whenever possible.
Customers are better for having worked with us. Employees are better for having worked with us. We encourage growth and success in anyone we work with.
234 Fayetteville St
Raleigh, NC 27601
655 Montgomery St
San Francisco, CA 94111