Understanding Your Customers

Geeking out about understanding your customers, making them happy, and profiting from it.

Seesmic Desktop now supports UserVoice

in News by Evan Hamilton

Do you live in Seesmic’s social media desktop app? Do you wish you could manage your UserVoice account in the same slick interface?

Seesmic has a present for you.

Today, longtime UserVoice customers Seesmic announced the launch of a UserVoice plugin for their desktop app. The plugin allows you to view, manage, and respond to ideas and tickets for your UserVoice account...all within Seesmic Desktop.

Here are my UserVoice tickets and ideas sitting alongside my Twitter feed:

uservoice plugin for seesmic

Here’s how you can respond to tickets or ideas:

uservoice idea in seesmic desktopuservoice ticket in seesmic desktop

Dig it? Hop into the marketplace (from right within Seesmic Desktop) and add the UserVoice app...you’ll be helping your customers from Seesmic in no time.

If you liked this post you should read Why we aim to respond to customers within an hour: it makes them happier (and we have proof)

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