Understanding Your Customers

Geeking out about understanding your customers, making them happy, and profiting from it.

Email Notifications Back Online

in Notices by Evan Hamilton

We've resolved the issues with our mail server and are currently putting further redundancies in place to ensure this doesn't happen again.  New content notification emails to admins and signup/welcome emails to customers sent since last night may not have arrived.  We're doing what we can to try to deliver these, and we'll post here once we have more clarity on what we can recover.

If you have any questions or concerns you're welcome to email me at the address below or contact me via the channels mentioned here: http://blog.uservoice.com/2010/05/10/im-evan-hamilton-your-new-community-manager/
 
We know this is a bummer, we're working to fix it, and we really appreciate your patience during this outage.
 
Thanks for your understanding,
 
Evan Hamilton
Community Manager
evan at uservoice dot com
blog comments powered by Disqus
product screenshot

Create a UserVoice account

Discover how easy it can be to provide great customer service

Try it for free